Saturday, March 27, 2010
Indian firms hope to cash in on U.S. health-care law - washingtonpost.com
Indian firms hope to cash in on U.S. health-care law - washingtonpost.com Ezra Klien was interesting but this is what I was talking about when I wondered who will turn this into a financial windfall. Indian firms seem to be prepositioned for maximum gain. Nice of them to through us a bone by gaining a "Toehold" through mergers and aquisitions. Maybe the new software needed will be American made.
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Yes, when your labor cost is 1/4 of the US, you have great Internet connectivity, and a pool of English speakers, you can fill a lot of jobs. And you're right, the software connecting these far-flung jobs with the customers is generally American made. If we had stronger data privacy laws here it would not be so easy to outsource, and that is leading them to have to keep certain data within the US. Of course, none of this is new, but I would agree that the emphasis in insurance companies is going to shift simply to being efficient, accurate, and low-cost reimbursers, and they will need less talent and creativity to figure out ways to evaluate risk and rip people off.
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